For once I am glad I've recently moved to an area where I have to use my mobile hotspot for wifi, so performing updates on anything, PC, Xbox One X, Spark 40, PS4, all take some figuring out on my part. Anyone had success with those EXACTLY like this one are running rampant all over PG forums and TGP forum and others. I've only seen a couple suggestions here, so far - which is to try from a different computer, or to re-set to an earlier Firmware version. I've been in touch with Support via email and I've tried what they suggested (switching usb ports, trying to update again) but no love yet. Might need some kind of nuclear option for the reset - which would be fine, I don’t care about the presets - but trying to reset by the method described on the support page doesn’t work. I have provided screen shots and video to the support folks via WeTransfer. Now the Amp won’t play via Bluetooth or even with an iPod plugged in directly via cable. I had regularly used the Spark App and have tested and used the Spark 40 Audio to play Spotify, and had plugged in my iPod occasionally to jam along - all features had worked. I usually have my Spark attached to my computer via the USB cable, so I can see it as an interface in Logic. So this all happened when I attempted to install the Firmware update. Spark App Firmware Updater: Version 1.0.0.įirmware reported in Updater app: 1.4.3.174 if Bluetooth is connected to Spark 40 Audio - the blue light is solid So at this point it will only turn on and show the lights:Īnd if Bluetooth has been disconnected/forgotten - then the blue light flashes in an uneven pattern. Just turning off and back on exhibits the same behavior: the 4 preset lights and the tap light blink. Turning the Amp on with the "Tap" button held doesn't prevent the lights from blinking steadily. However the reset process won't behave as indicated. All the Preset and Tap lights are flashing red.Īfter looking at the support page I decided to do a factory reset (I'm not fussed about any existing presets) and start over. (my phone settings indicate they are paired, and it attempts to connect after searching, then fails). Right after, my app would no longer connect via bluetooth. The firmware updater never showed my Amp's serial number and the update failed. Got word that a new firmware update was available (first I've had since getting the amp) and I tried to update as described in the link provided by the Spark mobile app. I've had my Spark 40 for a while - enjoyed it quite a bit - Used the App, Jammed along with my iPod, Bluetoothed Spotify from my phone, downloaded and set presets, etc.
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